Frequently Asked Questions
We also do not charge extra for additional violations on the same ticket. Other companies charge $55 or higher for each additional item on the same ticket.
First of all, we are very good at what we do, and our fees are completely transparent. When we say $99, that is exactly what we mean.
We do not charge extra for additional violations on your ticket, and personalized service is our goal.
Our service is also backed by our 100% money back guarantee, if your ticket is not dismissed after following our two step process.
At Ticket Ninja, we have a ZERO SPAM Policy. We will respond to your enquiry only one time, and only to subsequent enquiries YOU make to us. We will not SPAM you, and we will not initiate any phone calls to you, UNLESS you ask us to call you.
As a substitute for appearing in person, the law allows you to submit a signed declaration to the court. Once the court receives your TBD, the court will notify the citing officer to submit his/her declaration regarding the situation that led to the citation, and any evidence he/she may have against you.
This is a lot of paperwork for the officer for which he/she does not receive extra pay to perform. If the citing officer does not submit the court requested declaration within the time period allotted by the court, the court is required by law to dismiss your case.
This is equivalent to the officer not showing up in a court trial, in which case your case has to be automatically dismissed.
Basically, not by much. Some courts are closed or have limited hours, which could cause delays in the normal time period of 2 to 3 months to reach a decision on your case. Also, your due date to respond to your ticket may have been automatically pushed back by some courts. For the New Trial step(if you do not win with TBD), some courts are opting for a virtual trial that you can do by video conferencing from your home. No matter how the process changes due to Covid-19, Ticket Ninja will be by your side and support you throughout the steps.
Yes. However, most likely your ticket will be a “mandatory appearance”. It just means that you have to first appear in court in front of a judge and plead “not guilty” and request trial by declaration. Some courts will try to push a court trial on you instead of allowing trial by declaration(it is easier for the court to do a court trial than a trial by declaration). Just let the court know that since your ticket is still an “infraction” violation, under California law, you are entitled to request a trial by declaration. Once you have done that, just sign up on our website.
Click on “Get Started” on the main menu bar, and choose your type of ticket.
Once you have completed the sign-up questionnaire and payment, a confirmation email will be sent you.
A detailed mailing instructions will be included in our email.
There is no need for you to appear in court for the Trial by declaration step.
The court appearance date that was assigned to you, will no longer be relevant once you have submitted your trial by declaration form and bail amount to the court.
For the New Trial(if you did not win on the TBD), you do have to appear in person if you want to continue to contest your ticket.
The court will not accept your trial by declaration if you do not post the bail amount.
Once your case is dismissed, the court will send a refund check for the full bail amount directly to you.
This can be shorter or longer than 2 months depending on how busy that particular court is, and how badly they are backed up.
This has to be done within 20 days from the date the court’s decision was mailed to you. The court will then assign a New Trial date for you.
If you are tight on time, you should submit it to the traffic court clerk in person.
2. Show Proof/Pay Fee: You can take your proof of correction to the courthouse and pay the court’s fee for correction, or you can just mail in your proof of correction with your written defense package, and include a separate check or money order for $25.
OUR 100% MONEY BACK GUARANTEE
Ticket Ninja CA will refund 100% of the $99 service fee if :
- Your ticket is not dismissed and the fine amount is not reduced through Trial by Declaration, and
- Your ticket is contested at the New Trial(Trial De Novo) and the ticket is not dismissed and the fine amount is not reduced.
HOW TO REQUEST A REFUND
If your ticket was not dismissed or the fine amount was not reduced after having followed the above two steps, just submit written proof(Minute Order or Court Docket from the court) that you have contested your ticket at the New Trial(Trial De Novo) within 30 calendar days from the date of the New Trial(Trial De Novo) and we will refund 100% of the $99 service fee within 5 business days.
WHAT IF MY CITATION WAS NOT DISMISSED AT THE NEW TRIAL(TRIAL DE NOVO) BUT THE FINE AMOUNT WAS REDUCED?
At the New Trial, if your fine amount was reduced, but by less than $99, Ticket Ninja will refund the difference of the $99 and the fine reduction amount to you. If your fine amount was reduced by $99 or more, there is no refund.
WHAT ABOUT RUSH FEES?
Rush fees are not refundable and considered fully earned regardless of whether your citation is dismissed or not.
YOU CHARGE A SPECIAL DISCOUNTED RATE OF $49 FOR CELL PHONE TICKETS. DOES IT HAVE THE SAME GUARANTEE?
WHAT IF I DECIDE TO NOT USE THE PREPARED TR-205 FORM, OR I AM UNABLE TO SUBMIT THE TR-205 FORM FOR WHATEVER REASON?
If you do not use the TR-205 Form that we have prepared for you, or you are unable to submit it to the court, for whatever reason, you cannot ask for a refund of the $99 document preparation fee. Our document preparation fee is fully earned when we take the time and effort to prepare your TR-205 Form.
WHAT IF I DECIDED TO PLEAD “GUILTY” OR “NO CONTEST” AT THE NEW TRIAL(TRIAL DE NOVO)?
You are not eligible for a refund, but as a courtesy Ticket Ninja CA will assist you with your next California traffic ticket WITHOUT CHARGE. Please make sure to send us an email and provide written proof that you plead guilty at the New Trial within 30 days of the New Trial date.
WHAT IF I WAS NOT ABLE TO GET THE NEW TRIAL FROM THE COURT?
If you have sent in the New trial request in a timely manner, and you were still unable to get a New trial for whatever reason, Ticket Ninja will not be responsible for any mistakes the court makes.
If you were not able to send in the New trial request on time, because you did not receive the Notice of Decision letter, for whatever reason, Ticket Ninja will not be responsible for you being unable to receive a New trial.
If you are not able to do the New trial, for whatever reason, you will not be eligible for the refund of the service fee.
WHAT IF I CANNOT DO THE NEW TRIAL BECAUSE THE COURT IS TOO FAR AWAY?
If you are more than 100 miles away from the courthouse, and you cannot do the New Trial step because of the distance, you will not be eligible for a refund, but as a courtesy Ticket Ninja CA will assist you with your next California traffic ticket WITHOUT CHARGE. Please make sure to send us an email and provide written proof that you have lost the Trial by Declaration step(with no reduction in the fine amount), and a statement that you are more than 100 miles from the courthouse.