Client FAQ
The information below will guide you through Ticket Ninja’s Two-Step process of getting your ticket dismissed! Following through with the two-step process will allow you maximum chances of winning, and also allows you to be eligible for a full refund of the service fee if your ticket is not dismissed or reduced after going through the two-step process.
The information below is organized into roughly chronoligical order in which you will want to refer to the information below.
The best and most efficient way of communicating with Ticket Ninja
Replying back to the email titled: TBD(TR-205) from Ticket Ninja, with any questions you may still have is the best way. This way we can keep track of all the communications on a single email thread and Ticket Ninja can quickly understand the context of your questions. It is also an efficient(and sometimes the only way) for Ticket Ninja to send you the information that you need, in reply to your question.
Please make sure to check the FAQ’s relating to the stage you are in, before you communicate with us. Most questions that our clients will have are fully answered here, and it should be easy to find, as they are grouped together under the stage that you are in within our two-step process.
Submitting the TR-205 form and Bail Payment to the court
2. Bail amount
Please sign the TR-205 form, at the bottom of the second page. You do not need to add any other information to that form. We use the citation number for both the citation number and the case number.
Enclose your check for the correct bail amount and write “Not Guilty” on the check along with the citation number (you can write this in the Memo area of the check on the lower left part of the check).
Send out the package by Certified Mail Return Receipt Requested and make sure that the court will receive the package before the due date. Keep the Certified Mail receipt in a safe place. The address you should use is on the top of the first page of the TBD form that we have prepared for you. Make sure to not use a P.O. box address(their payment processing center) since you are sending this by certified mail with return receipt.
You can also use the name of the court following the instruction on the Courtesy Notice.
It does not matter which one you choose to use. Either one is fine.
What is a Temporary Check? It is a personal check with your name and address NOT pre-printed on the check. The court will not accept such checks even if you write-in your name and address.
However, if you insist on sending it, please make sure that it has “Trial by Declaration” option. If it does not allow you to choose “Trial by Declaration”, please ignore it and not send it out with the package.
Most Courtesy Notices from the court will deliberately not give you the “Trial by Declaration” option in order to discourage people from using this process! Or they will use confusing language to make you think that you are not eligible.
For all infraction traffic tickets, California law allows you to do Trial by Declarations!
Please do not make any credit card payment ONLINE at the Court Website. If you do, you will be pleading GUILTY!
If you want to put the case number, you can do it yourself or ask us to do it for you by replying back to our email.
1. You may look up your ticket online at the court website for the exact bail amount.
2. You can look up the bail amount for your ticket on our website > About > California Traffic Ticket Amounts
3. Reply back to our email and ask us to estimate the bail amount for you.
How long do I have to wait to find out the status of my case?
If CASE STATUS shows as Court, and NEXT APPEARANCE DATE shows a future date, the case is still ongoing.
You may also contact the court by phone or in-person to get a status update on your case.
Please keep in mind, that we do not receive any communications from the court and we have no information regarding the status of your case.
If you are worried that you might have missed the Notice of Decision letter from the court, you should contact the court and find out the status of your case. Please keep in mind, that we do not receive any communications from the court and we have no information regarding the status of your case.
What to do when I receive the Notice of Decision Letter (TR-215) from the court
If your ticket was for speeding for 26 mph or more, over the speed limit, then you are not eligible for traffic school.
How to send out the New Trial Request (TR-220)
If you do not wish to continue to contest the ticket at this point, you can request traffic school(if you were eligible) by sending a simple letter to the court and asking them to send you the traffic school papers. A template for the traffic school letter can be found on this Client FAQ page.
How to fill-out the New trial request form:
First, fill-in name of the court and address, then your name in the Defendant section. Next, fill-in the Citation number and Case number which should be on the court’s letter.
For #1, put in the date the court clerk mailed out the Decision letter.
For #2, leave blank.
For #3, put the name of the violation(e.g. failure to stop at a red light) and/or the violation code(e.g. VC 21453 C) The violation code is written on the original ticket.
And, finally, mail out as soon as possible since the court must receive the New Trial Request within 20 days of the date on #1.
Below are some general helpful information relating to this topic:
Here is a link to our refund policy: https://www.ticketninjaca.com/refund-policy/
What are my chances of winning?: https://www.ticketninjaca.com/what-are-my-chances/
How to request a refund: https://www.ticketninjaca.com/how-to-request-a-refund/
However, Ticket Ninja will not be responsible if the mail gets lost and you are unable to do the New Trial.
However, there are a lot of discrepanies between the courts on how they operate, so you may not be succesful in getting the court date changed.
Please keep in mind, that your defense does not change. Your new trial defense should be based on the defense used in your Trial by declaration.
If the judge states that he/she will not allow traffic school, if you request it AFTER you lose the trial, you should take that statement seriously.
Traffic school Questions
If after doing the pre-trial meeting with the officer, you decide to not go ahead with the new trial, you may ask the officer to let the court know that you will plead no-contest and request traffic school. You may also ask for a reduction in the fine amount at this time.
If you decide to do the new trial, and request traffic school after you lose the trial, it is up to the judge to allow it or not. In most cases, the judge will allow traffic school, since the court makes a $64 traffic school fee when they allow people to do traffic school.
What to do once the New Trial date is confirmed
The New Trial
Some courts, like the Santa Monica Courthouse, will claim that they do not give out Minute Orders, however, they do have the Court Docket, which is the same thing. Please make sure to ask for it, before you leave the court.
If your fine amount was reduced by more than the service fee that you paid to us, there is no refund. If the fine amount was reduced by less than the service fee amount, then we will refund the difference.
Useful Links
How to send out Discovery Requests: https://www.nolo.com/legal-encyclopedia/free-books/beat-ticket-book/chapter9-3.html
What Happens in Traffic Court: Trial By Judge: https://www.nolo.com/legal-encyclopedia/free-books/beat-ticket-book/chapter12-2.html
Proof of Service Form for Los Angeles County: https://da.lacounty.gov/sites/default/files/policies/DNA_POS-030_0.pdf
Waiver of Arraignment and Speedy Trial For Santa Cruz Court SUPTV-060 : https://www.santacruzcourt.
How to request a refund from Ticket Ninja
Online Traffic schools: Please google: California online traffic school. The fees will typically range from $10 to $20. Online traffic school is the easiest way to complete your traffic school. Most people can finish the online course in about two hours or less. The school will notify the court once you have completed the course and passed the online test. Approved California traffic schools including online schools: https://www.dmv.ca.gov/portal/olsis-traffic-schools/
Forms
Request for new trial form Editable